I’ll admit it—I once ignored a call from 855-973-1040 while I was out running errands. I assumed it was just another spam call trying to sell me something I didn’t need. Later, I found out it was actually DoorDash support trying to help with an order I had placed.
That moment taught me an important lesson: not every call with a random-looking number is a scam. Some of them are legit, but they can still carry risks if you don’t know what to watch for.
This number has a unique reputation. It’s a verified contact line for DoorDash support, but it’s also been used by scammers trying to trick Dashers out of their earnings.
Today, I’m breaking down what makes 855-973-1040 both a helpful resource and a potential risk, so you’ll know exactly how to handle calls from it.
Why Would DoorDash Call You From 855-973-1040?
If you see 855-973-1040 pop up on your caller ID, it’s often for something urgent or important. DoorDash uses this number as their official support line, and both customers and drivers rely on it.
For customers, it might mean there’s an issue with your order—maybe the driver is running late or the restaurant is having trouble fulfilling it.
For Dashers, it’s even more critical. Support agents call Dashers about live deliveries, sudden cancellations, or instructions for package pickups. Ignoring the call could mean delayed pay or frustrated customers.
It’s also the number to use if you need help with the DasherDirect card, DoorDash’s prepaid option for drivers. Issues with account access, payment delays, or reporting a lost card can all go through this support line.
Even package pickup problems—like when a package doesn’t get dropped at the right location—are handled here.
So while it may look like just another toll-free number, it’s actually a lifeline for real-time support.
Is 855-973-1040 Always Safe to Answer?
Here’s where things get tricky. While 855-973-1040 is legitimate, scammers know its reputation and often take advantage of it. Spoofing this number is one of their favorite tricks. That means the call on your screen looks like it’s from DoorDash, but it’s really from someone trying to scam you.
One common scam works like this:
A scammer places a fake order under the name of a real restaurant. Then, they call the driver pretending to be DoorDash support. They use the official number, so it seems trustworthy.
The fake “support rep” claims there’s an issue with the order and asks the driver for their account details. If the driver gives up their login information, the scammer jumps in and drains their earnings.
It’s clever, but also preventable if you know what to look for. Remember: DoorDash will never ask you for your password, bank details, or security codes. If someone on the line insists on that, it’s not real support—it’s a scammer.
How Do You Verify Calls From 855-973-1040?
The easiest way to stay safe is to trust the app first. If you’re a Dasher, open your Dasher app and check if there’s an active issue with your delivery. Real support calls almost always line up with something happening in-app.
If you’re unsure, hang up and dial 855-973-1040 back yourself. That way, you’re the one initiating the call, and you’ll know for sure you’re speaking with a verified DoorDash agent.
Another option is to use the Help button in the app. For Dashers, it opens up a chat or phone call with support, and for customers, it’s just as easy. This way, you’re never depending on a random incoming call—you’re connecting directly through DoorDash’s system.
What Should You Do If You Get a Call From 855-973-1040?
Here’s a simple plan you can follow:
- Pick up the call if you’re a Dasher on a live order. It might be instructions you actually need.
- Listen carefully for red flags. If the person starts asking for passwords or banking info, hang up.
- Check your app. If there’s no sign of an issue in your DoorDash app, the call might not be legit.
- Call back if unsure. Use the number directly instead of giving out sensitive info.
By building the habit of verifying calls, you’ll protect yourself while still keeping your deliveries on track.
How Can You Protect Yourself From Scams Linked to 855-973-1040?
Scams work because they create pressure. A caller might say you’ll lose your order or delay payment if you don’t act fast. Don’t fall for it. Slow down, breathe, and remember that real support doesn’t rush you into handing over personal details.
Never share your password. Never read out your bank account numbers. And never give away verification codes sent to your phone. Those are the keys to your account, and once someone else has them, they can lock you out and steal your money.
Instead, rely on the DoorDash app for safe communication. The app’s built-in support features are designed to keep scams out of the picture.
FAQs About 855-973-1040
Q1: Is 855-973-1040 really DoorDash?
Yes, it’s the official DoorDash support number. But because scammers sometimes spoof it, you should always double-check the reason for the call.
Q2: Why did I miss a call from 855-973-1040?
If you’re a customer, it may have been about an issue with your order. If you’re a Dasher, it could have been important delivery instructions. Either way, you can call the number back or check your app for updates.
Q3: Can scammers steal my Dasher earnings through 855-973-1040?
Not directly. But if you give them your login information or verification codes while they’re spoofing the number, they can hijack your account and cash out your pay.
Q4: What should I do if I don’t trust a call from this number?
Hang up and call back. Using the official number directly puts you in control. You can also use the Help option in the DoorDash app to start a secure support chat or call.
Final Thoughts: Don’t Let 855-973-1040 Catch You Off Guard
Here’s the deal: 855-973-1040 is both your best friend and your worst enemy. It’s the number you need to handle urgent delivery issues, account questions, or DasherDirect problems. But it’s also a number scammers love to mimic.
My advice? Treat every call with a mix of openness and caution. Answer if you’re on delivery, but never share sensitive details. If you’re unsure, return the call yourself or go through the app. By doing that, you’ll stay connected to real support while keeping scammers out of your wallet.
At the end of the day, it’s about balance—being responsive without being reckless. That way, you’ll never miss an important call, and you’ll never fall for the fakes.